Terms of Service

Last updated: 22 August 2026

1. About these terms

These Terms of Service govern your use of the Exton Group website at https://extongroupltd.co.uk/ (the Website).

By accessing or using the Website, you agree to these terms. If you do not agree to them, please do not use the Website.

These terms apply only to use of the Website. Any signage, retail, digital, surveying, design, manufacturing, installation, project management or other services supplied by Exton Group Ltd will be subject to the terms set out in the relevant quotation, proposal, order confirmation, purchase order, contract or other written agreement.

2. About Exton Group

The Website is operated by Exton Group Ltd, a private limited company registered in England and Wales under company number 16197342.

Our registered office is:

71-75 Shelton Street, London, England, WC2H 9JQ

VAT registration number: GB 508 5383 81

You can contact us using:

Email: sales@extongroupltd.co.uk

Telephone: 01246 903886

3. Purpose of the Website

The Website provides general information about Exton Group, our capabilities, services, experience and completed projects. It is intended to help prospective customers, suppliers and other visitors understand what we do and contact us about potential work.

Content on the Website is provided for general information only. It is not technical, legal, regulatory or professional advice and should not be relied upon as a substitute for project-specific advice, surveys, specifications, risk assessments or professional consultation.

4. Enquiries, quotations and contracts

Submitting an enquiry, requesting a quotation, completing a contact form, sending us files or discussing a project with us does not create a contract or place Exton Group under an obligation to accept or undertake any work.

Any descriptions, examples, estimated timescales or indications of availability shown on the Website are illustrative only. A binding agreement will arise only when the scope, price and applicable terms have been agreed through an authorised quotation, order confirmation, purchase order, contract or other written acceptance.

Project requirements, site conditions, surveys, access arrangements, permissions, materials, lead times and third-party dependencies can affect pricing and delivery. These matters will be addressed within the relevant project documentation.

5. Accuracy of Website content

We take reasonable care to keep the Website accurate and up to date. However, content may occasionally be incomplete, outdated or contain errors.

Images, visualisations, mock-ups, project photographs, specifications and descriptions are provided for general illustration. Colours and appearances may vary between screens, materials, lighting conditions and finished products.

We may update, amend or remove Website content at any time without notice. We do not guarantee that all services, products, features or examples shown will always be available.

6. Availability of the Website

We aim to keep the Website available and operating properly, but we do not guarantee uninterrupted or error-free access.

We may suspend, restrict, withdraw or change all or part of the Website for maintenance, security, operational or business reasons. We will try to provide reasonable notice of significant planned interruptions where practical.

7. Intellectual property rights

Unless stated otherwise, Exton Group Ltd owns or is licensed to use the intellectual property rights in the Website and its content, including its text, layouts, designs, graphics, photographs, videos, illustrations, project descriptions, branding and software.

Customer names, logos, trademarks and other third-party materials remain the property of their respective owners and are used only where we have permission or another lawful basis to do so.

You may view the Website and print or download reasonable extracts for your personal use or internal business reference. You must not, without our prior written permission:

reproduce, republish or commercially exploit Website content;

modify Website materials or remove ownership notices;

use our photographs, designs, case studies or copy to promote another business;

use our branding, company name or logo in a way that suggests an endorsement, partnership or association that does not exist;

systematically copy, scrape, harvest or extract Website content or data; or

use Website content to train, develop or operate a commercial artificial intelligence or machine-learning system.

8. Acceptable use

You must use the Website lawfully and responsibly. You must not:

use the Website for any unlawful, fraudulent, harmful or misleading purpose;

attempt to gain unauthorised access to the Website, its server or any connected system;

introduce viruses, malware, malicious code or other harmful material;

interfere with the Website's operation, security or availability;

impersonate another person or misrepresent your identity or authority;

submit abusive, defamatory, discriminatory, obscene or otherwise unlawful material; or

use automated systems to place an unreasonable load on the Website.

We may restrict or block access where we reasonably believe these terms have been breached or the Website, our systems or other users may be at risk.

9. Information and files you send to us

You are responsible for ensuring that information supplied through the Website is accurate and that you are authorised to provide it.

If you send or upload artwork, photographs, logos, plans, drawings, specifications or other materials, you confirm that you own them or have the necessary permission to share them with us and allow us to review them for the purpose of responding to your enquiry or considering your project.

Please do not submit confidential, commercially sensitive or personal information through the Website unless it is reasonably necessary. Sending information through the Website does not by itself create a confidential relationship. Where confidentiality is important, please contact us so that suitable arrangements can be agreed.

We will handle personal information in accordance with our Privacy Policy.

10. Third-party websites and services

The Website may contain links to websites, platforms or services operated by third parties. These links are provided for convenience and information only.

We do not control third-party websites and are not responsible for their content, availability, security, privacy practices or terms. A link does not necessarily mean that we endorse the third party or have a commercial relationship with them.

You should review the applicable terms and privacy information before using a third-party website or service.

11. Linking to the Website

You may link to the Website in a fair and lawful way that does not damage our reputation or suggest an association, approval or endorsement where none exists.

You must not frame the Website within another website, obscure its origin or link from content that is unlawful, misleading or harmful.

We may ask you to remove a link where we reasonably consider it inappropriate.

12. Viruses and security

We take reasonable steps to operate the Website securely, but we cannot guarantee that it will always be free from viruses, malware or other harmful material.

You are responsible for using appropriate security software and protecting your own devices, systems and data when accessing the Website or downloading material from it.

13. Our responsibility to you

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to the paragraph above, Exton Group Ltd will not be responsible for losses arising solely from your use of, or inability to use, the Website or your reliance on general Website content, including:

loss of profits, revenue, business, contracts or anticipated savings;

loss of business opportunity, goodwill or reputation;

loss or corruption of data; or

indirect or consequential loss.

This section concerns use of the Website only. Liability relating to services or projects supplied by Exton Group will be governed by the applicable quotation, order, contract and any mandatory legal rights.

If you are using the Website as a consumer, nothing in these terms affects any rights that cannot legally be excluded or restricted.

14. Privacy and cookies

Our Privacy Policy explains how we collect, use and protect personal information.

Our use of cookies and similar technologies is explained through our cookie notice and the consent controls presented on the Website, where applicable.

15. Changes to these terms

We may amend these terms from time to time to reflect changes to the Website, our business or applicable law.

The latest version will be published on this page with an updated revision date. Your continued use of the Website after changes take effect will be treated as acceptance of the revised terms.

16. If part of these terms is unenforceable

Each section of these terms operates separately. If a court or other competent authority decides that any provision is unlawful or unenforceable, the remaining provisions will continue in effect.

17. No waiver

If we delay or fail to enforce any provision of these terms, that does not mean we have waived our right to enforce it later.

18. Third-party rights

These terms are between you and Exton Group Ltd. No other person has a right to enforce them under the Contracts (Rights of Third Parties) Act 1999.

19. Governing law and jurisdiction

These terms and any dispute or claim arising from them are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction, except that consumers living elsewhere in the United Kingdom may retain the right to bring proceedings in their local courts where mandatory law permits.

20. Contact us

Questions about these terms or the Website can be sent to:

Exton Group Ltd
Email: sales@extongroupltd.co.uk
Telephone: 01246 903886